Testimonials

Gregg from SmartHomeSOS was wonderful and helped us set up exterior security cameras around the house. He was very responsive and thorough, even checking in a few days after the work was completed to make sure everything was working properly. I would definitely use Gregg again!

- Bret Sohn

Gregg from SmartHomeSOS.com was fantastic! For a very reasonable price and quite efficiently, he put up my flat screen in a way that no wires even show. It was a complicated job that he pulled off expertly. He really know his stuff and I would definitely recommend him to friends.

- Arthur Tiersky

Perfect, I couldn't ask for more. It was really quick and easy and they exceeded my

expectations. I would definitely recommend them to others.

- Jamie Bertisch

It went great. If you are looking for a true professional that will go above and beyond the call of duty, he is the guy. He knows his stuff, doesn't waste time so he can charge you more, and he always returns your calls and is on time. There are a few things that I don't understand because I have never had Windows 7, so he is coming over today to show me what I need to know. I highly recommend him. He cares about his clients and is not just out for the buck! On a scale of one to ten, he is a twelve!! I needed a new computer and wanted a Dell, but had no idea how to know what I needed on it, therefore, I needed a good, honest computer technician to help me out. I called Gregg, and told him how much I wanted to spend and he and I went on websites together looking for the right computer for me. Best Buy had the computer that I wanted and Gregg said that he would get the computer for me with the software that I needed. He called me from Best Buy in Sherman Oaks (that's where I live) and they were out of the computer. He called and went to several stores looking for what I wanted, and he would call me each time and let me know what the price was; nothing was hidden. 

He came over and put my new computer together. There was a cable that connected to my monitor and it would not work (he showed me) and went to Best Buy and Radio Shack. They don't make that cable anymore and I needed a new monitor. He went to Best Buy and purchased it for me. He did a lot of running around and did not charge me for one hour of his time.

- Pamela Gurstein

Was really great. Really knowledgeable, patient, made internet run good. I have him many times, he's my go to guy. Very comfortable in my house. Very trustworthy. 

- Jodi Harris

They were excellent. they were top notch. They were always on time and everything was

perfect.

- Fern Sulkes

I have used them for this deal and several times after the initial service. He really knows what he is doing and is quick with repairs. He was on time and professional. The prices are always reasonable. I am planning on upgrading my computer and plan to call him again to get everything set up.

- Kathy Beaver

I have always found Gregg to be completely honest, trustworthy and personable. He's the first tech I ever asked to come back to do more work, because he doesn't flinch when asked to do something extra (if he has the time), and I don't feel cheated when pricing is given. I would recommend him highly. Gregg has been to my home quite a few times. He's worked on slow computers. He's helped install two new computers, transferring etc. He set up a network in my home of all my devices. He's helped me with everything electronic. I even sent him to help my daughter-in-law who had decided to switch from PC to Mac, and she was very happy with him as well.

- Patricia Squires

excellent tech guy. on time reliable and fast service. My internet has never been faster at

work. Also hooked up my printer in record time. Now I booked him again for my house.

Highly Recommend Thanks Gregg!!

- Danielle Lagree

Helped update my wireless printer and get me set up with a google phone #. He's a nice guy, arrived on time and got the job done.

- Wendy Thomas

Gregg installed a Cisco wireless router and the AdTrap device for me. He arrived a little early, started on time and was very professional and personable. I would definitely use his services again in the future. I am very pleased. For those who are unfamiliar with Adtrap, here is a blurb from their web site: is a small, zero configuration device that removes ads from your Internet connection before they reach any of your home devices. Video, music streams and mobile apps and websites, all ad free. AdTrap works with any browser and any device. AdTrap protects your privacy by preventing websites from tracking and gathering your personal information as you browse. Without changing the speed from my ISP, my pages are loading much faster and I couldn't be happier. Gregg installed a wireless router and AdTrap for me. He arrived a little early, started on time and was very professional. I would definitely use his services again in the future. I am very pleased.

- Christie Prochnow

Gregg came out and we explained that we had a home theater sound system installed a year and a half. The system was not user friendly and when we had a problem, we were required to call the installer to repair/fix the problem; Furthermore, they were difficult to get a hold of and they were far from punctual. Therefore, we searched Angie's List and found Gregg. He came over to the house and let him examine the equipment we had. He immediately made suggestions to improve our system and made the necessary changes to do so. The difference between the previous way things operated and what Gregg installed is truly like night and day. We could not be happier and will not use anyone else for our electronic needs but Gregg. He's honest, efficient, and a pleasure to work with. You won't regret working with Gregg.

- Terence Judge

Gregg was very professional. The best part about his service is his ability to think outside the box. Once he realized that my problem may be related to my Time Warner service, he got on the phone with them and did what was necessary to make sure that Time Warner replaced the faulty equipment. He could have simply told me that it was an equipment problem and I should call the company and make an appointment, but he went the extra mile and dealt with the Warner himself.

- Roscoe Carroll

I've used Gregg several times to help with my computer/printer needs. He has been very helpful & responsive. I am very happy with his services.

- Judith Wilson

Gregg came out to my Mom's house the next day and in no time had the lap top up and running! She absolutely did not need a new battery. I never did find out what the problem was but the important thing was that my Mom could use her computer again. My Mother told me that Gregg from Smart Home SOS couldn't have been nicer, more professional and polite. He spent time with her and patiently explained and showed her how to do some things with her Apple that she didn't know about. He answered all of her questions and she told me that she would call Gregg again in a minute if she ever had any more problems. Now I'm having a problem with my PC and I will definitely be calling Smart Home SOS as soon as I submit this review!

- Karen Saviskas

He was great: almost immediate response to my call, appointment set for later the same day, technician was on time, knowledgeable, professional, understanding of sympathetic to my frustration, did not talk down to me, assured me that everything was easily fixable, and completed the work quickly and thoroughly. Great service provider.

- Jay Westbrook

Went very well. After an hour on the phone with Time Warner Cable technical support Gregg was able to get my PC synchronized with TW cable.

- Frank Shapiro

I had a lot of trouble with AT&T switching over to Time Warner. He was able to do this and set up my iCloud account on all my equipment.

- Robert S. Anderson

A real professional! Knew exactly what was wrong and how to fix it. Fantastic!

- Steven E. Branstetter

It all went beautifully. I called him and explained the problem. He was able to come over quickly -- he lives nearby -- and solved every problem well. He was very professional in every aspect. He was smart and fast and very empathetic. I get nuts when confronted by electronic things that ask me to do twenty functions, but he went right through and accomplished everything. It had to do with setting up a new phone system and he did it with no problem. Because it only took a few minutes, he offered to just let it go and not charge me. But I had several other things for him to do, hooking up a color printer in addition to my black-and-white printer and some miscellaneous things. He did that efficiently -- and I paid him the hourly rate. I would definitely use him again. A nice guy.

- Treva Silverman

Gregg is totally professional and capable. I called him because I was having problems getting a strong wifi signal throughout the house. He came the same day and discovered my AT&T router was not working properly. I had them come out and fix that problem and Gregg came back the next morning to work out my problem areas. He moved my airport extreme into the room with the slow signal and gave it a new network name, he then installed an airport express on my analog stereo so that I can now listen to my digital music. He also installed an apple tv which is a great addition to our tv viewing experience. He also suggested an airport express for my sound system in my studio. When I had some problems with it he spent a lot of time of the phone talking me through the solution. Would totally use Gregg again, he helped me with some computer hardware issues too.

- Carol Reynolds

Great price and perfect service. I will be contacting Smart Home S.O.S. for all my gadget

needs from now on. 

- Alexis Manzo

He was very thorough and this was an excellent experience.

- Adriana B. Wilson

Gregg correctly identified the problem with the PC turning off due to overheating. He was professional and knowledgeable and finished the job in less than an hour. He also gave me great advice to confidently back up my files. I would definitely use his services again.

- Dr. Catherine M. Wilmore

Gregg fixed my computer Gregg came over as scheduled after the initial call I made to him. He arrived prompt and ready to get to work. Gregg was professional, friendly and easy to talk with. Gregg fixed my problem on the computer and was very helpful with other questions I had regarding my computer system he explained things very well to me since I am quite computer ignorant he explained in terms I would understand. I would definitely use him again and I have no trouble recommending him to my friends and anyone with a problem. 

- Rita Stroud

When I first called, I left a message regarding the services that I thought I needed. I received a call back within 2 hours and a scheduled appointment within 48 hours. He was prompt, professional and solved my immediate needs while he made suggestions for helpful equipment and other possibilities. I will definitely use his service again in the future.

- Bobbie Candler

I asked him to fix a few problems I was having such as how to download audio books from the library ( this is still a problem, but I suspect it is the LA library system), fix my printer, show me how to display my iPad on my television using apple tv, and several other tasks. He worked very fast and efficiently. Gregg responded immediately, set up an appointment and arrived on time. I'd sent him the rather long list of things I needed assistance with before he came. He reviewed the list, and came prepared to do everything I asked. Very professional young man. I would definitely use his services again and highly recommend him.

- Virginia Nelson

They were good. They were very friendly. They were great. Gregg did a splendid job. He showed up at the appointed time and quickly sized up the situation. He is extremely tech-savvy. Because some large files had to be transferred from the old computer to the new, he used his hard drive to do this, as an intermediate step, and because the process would take several hours, he left to see another client. He then came back later that same day, as he said he would, to finish the file transfer. No extra charge for this additional follow-up visit. I realized the next day that there were still more files that I wanted transferred from the old computer, and Gregg came back once more. Again, no extra charge. He was as cheerful and helpful this time as before. He is very personable, easy to work with, and is highly recommended! I would definitely use him again. I needed a computer tune-up and called Gadget Guru. Owner Gregg Steiner came to my house and transferred data from my ancient, slow Mac G4 to my newer, more powerful PowerBook laptop, making it my main computer. He established a wireless internet connection, wireless printer connection, etc., on my laptop, and also offered many suggestions on how I could upgrade the system further.

- Thomas Medsger

Called him on Monday. He responded within 2 hours and we scheduled an appointment for Wednesday. Profiled the job and he gave us a competitive estimate and stuck to the estimate and completed the job in the time he originally forecasted it would take. Gregg helped reconfigure and upgrade our home wi-fi network. He successfully mixed Apple & PC products and extended the coverage throughout the house. He was on-time, professional, and gave us additional hardware at the same cost as Amazon.

- Stephen Burlingame

Great experience. Very nice guy, highly professional.

- Doron Kim

It went beautifully. It was a minor problem, but in somebody else's hands could have turned into a major one. Gregg came out the same day and fixed my computer within 15 minutes and spent another 15 checking it out. He seems outstanding in every way, very straightforward, patient, versatile, knowledgeable, and affordable. I plan to use him for major work in the future.

- Richard Hebert

He came out and he was very good. He got it done in the amount of time he said he would have it finished by. He bought me a router and he did the technical work so that I would have internet access throughout the entire house. He hooked up my printer to be wireless too. He dealt with Time Warner cable and made the phone calls for me.

- Karen Schremp

Gregg actually came in under bid in both charge and times. The guy knows his stuff and I would absolutely use him again, let alone recommend him to anyone needing PC or MAC Work. He even offered to come out to my house for the repair, but I chose to drop it off. All in all a very smooth FAST transaction!

- Peter Siragusa

hooked up wireless router, computer printer and wireless TV connection. Did excellent job very quickly.

- Steve Weiner

Gregg was fast in offering his time, showed up 15 min early, worked through my "to do" list quickly, offered suggestions about my outdated equipment, offered to pick up a new printer and install it for me and was very pleasant. I appreciated that he explained the problems in terms I could understand vs the "Geek" terminology that doesn't make sense to me. Very professional and comfortable to work with. I will hire him again.

- Laurie Faulkner

In order to solve what I thought was a malware infection or virus in my PC, I checked Angle's List to locate someone to assist me. Since I always just review those folks with excellent ratings, I came across Gadget S.O.S. (Gregg) and decided to give him a call. I left a voicemail and, Gregg quickly returned my call. I set up an appointment with Gregg for the following Friday morning. He not only showed up on time, but he was early - rare these days! Gregg proceeded to check my PC (a 5 year old Dell). He was quickly able to determine that no infection existed, but he was able to remove four items that were lurking in the background that could possibly have caused me problems in the future. What ever he did, I have experienced a marked increase in response - Super! Since I will be replacing my PC in the future, I will absolutely have Gregg assist me in choosing the best PC for me, along with having him set it up for me. Overall, I am extremely pleased with Gregg, He is extremely intelligent, willingly answers all your questions, and is a real nice person to deal with. Gregg, you get an A from me! Gregg checked my PC for what I thought was a malware and/or virus infection. Since I know very little about the "workings" of a PC, I knew that I needed an "expert" to assist me. Bottom line, I called the right person!

- Bob Hiatt

He did a very good job. I thought he provided a great service, and also took the time to thorough explain everything. He helped set up my apple tv, and also helped me convert my video files from one format to the apple format.

- Cameron Faber

I have a new laptop which I couldn't turn off. I called Gregg and he came over the same day, at the exact time he told me. He went right to work Very professional demeanor. He got right to the job and explained what he was doing as he went along. I was completely at ease having him in my home. On the 15th of May, my computer started running very slowly and I called Gregg again and he came over within 2 hours and fixed the problem. I had evidently had too many programs running at start-up and that slowed it down. I wouldn't hesitate to hire Gregg Steiner again. Gregg arrived exactly on time; began working immediately and explained what he was doing as he went along. Because he had extra time, he worked on and fixed my iPhone, my WiFi and explained what he was doing, so I could understand my iPhone better. He changed certain settings in my computer and my iPhone, to make them run faster and better.

- Carolyn Zacks

Gregg always returns phone calls immediately and is extremely reliable. He has become someone that my mother and I routinely rely on. Gregg has assisted my mother and I with various audio visual, telephone and computer services. He is very knowledgeable, honest and a pleasure to work with.

- Alisa Chevalier

My 6-year-old laptop had been running more and more slowly until I finally needed help. My first call got Gregg's voice mail, but he called back within a few minutes. After a brief Q&A, he recommended reinstalling the Vista operating system. The machine was at home and I was at work, so I could not answer one of his questions. We agreed that I would call him later to confirm something, which I did. By that time, I had decided to junk Vista (as pretty much everyone advises to do) and install Windows 7 instead. Gregg offered to pick up a copy to bring to the appointment, but he apologized that he was not eligible for a price less than I was likely to be charged, so I decided to pick up a copy myself at Staples. I noted to myself that Gregg basically had offered to run an errand for me and to front a couple hundred dollars with no security beyond whatever integrity he thought that he had heard in two telephone conversations. Solely for my convenience, we set an appointment for four days later on a Sunday morning. Gregg arrived slightly early and got to work. The deletion and installation of an operating system involves a substantial amount of waiting time, during which Gregg and I engaged in a wide-ranging and informative conversation. He showed himself to be friendly, funny, articulate, candid and knowledgeable about a great many things besides tech. Toward the end, a glitch arose involving my cable modem, which Gregg diagnosed and fixed in a straightforward manner. Although the whole process had taken more than 90 minutes, Gregg charged me only $95 because, he said, that is his hourly rate and the job normally takes only one hour. Naturally, I tipped him generously. As he left, it didn't feel so much like I had just received service from a hired contractor. It felt more like I had just spent an enjoyable morning with an old friend. The following day, he sent a message inquiring whether my laptop's performance had improved and whether I had any complaints. You just don't see service like this any more. I cannot think of a single quibble to report about Gregg or his work. I could not recommend him more highly.

- Randy Munyon

This guy is good. I first called him for an Angie's list deal and have used him several times since. He can figure out what you need and if necessary go get the parts needed and call tech support to make everything work. I have used him several times in the last two years and am just now getting around to writing a review. The first time I had an aging PC and a good iMac, and he made it so I could do all my work on the mac and use the monitor from the PC as a second monitor, and this changed my computer usage for the good from then on.

- Tim Johnson

Great! Laptop stopped working. He fixed it!

- Debbie Thomas Evans

Overall, Gadget SOS's services were thorough and professional. I look forward to hiring Gregg in the future and will recommend Gadget SOS to all my friends. Gregg from Gadget SOS was absolutely fantastic. He responded to my emails quickly and arrived promptly at the time scheduled. I hired Gregg to upgrade our computers. He did that and SO much more. During his 2 visits Gregg worked on several of our computers, iPhones, printers, downloaded free applications, helped with our Apple TV and got us a GREAT deal on an IPAD 2. I highly recommend Gadget SOS!

- Caralyn Olson

I work from home in web publishing and my sketchy Internet service was out again. Fairly desperate, I scanned Angie's List and settled upon Gadget SOS. I emailed at somewhere around 6:30 in the morning, hoping to hear back by late in the day. By 7:15 IN THE MORNING Gregg had called and asked how he could be of service. Magic! Within a couple of hours he was out to my house and fixed the problem within minutes. Luckily I had a few more issues up my sleeve on my computer which he quickly set about fixing. Voila! Done. He introduced me to and downloaded new browsers which allowed me to more easily access information I needed online. He also offered helpful suggestions for how to further optimize my computer connectivity. Probably unfortunately for Gregg, he makes himself readily available by phone, email and text, all of which I took advantage of in the days following with additional questions. i could not recommend GadgetSOS more highly. He was prompt, professional and very concerned that I understood what he did, how he did it, and that I be happy with the service. I didn't know people still existed who were so concerned with customer service and satisfaction, even on Angie's List. Gregg got my Internet up and running again and downloaded new browsers onto my computer so I was able to access sites and sites could see my information (for some reason Safari was blocking me from logging in to sites like Amazon).

- Susanna Enenstein

Great! I had called Apple, got a quote from them on what they thought I should purchase. Then I called Gregg and he went through the storage capacity, speed of computer, etc. for each daughter. He called me from Best Buy and quoted me the pricing on the computers. After my approval, he purchased the computers and purchased the warranty on the computers from Best Buy which he feels is a much better investment instead of the Apple Warranty. Best Buy covers more damage, etc. on the computers and when you are purchasing for kids....that sold me. We arrange for a drop off time so my girls didn't see the computers (they were for the holidays) and delivered them. Easy! Gregg advised us on which Apple Laptops to purchase for our daughters (High School and Middle School). He actually went and purchased the computers for us from Best Buy, purchased the insurance policy on them and delivered them to our doorstep! What service! Originally I had called Apple and of course they wanted me to spend $3,000 on just one lap top for my High Schooler!! Gregg advised on what he thought was perfect for their use and we only spent around $1,500 per computer. He definitely saved us some money.

- Ingrid Zelinger

He arrived on time, was pleasant, knowledgeable and got all of our computers wirelessly connected within an hour. It was a breeze and at a reasonable price! I would definitely use them again w/o hesitation.

- Wendy Thomas

It went better than I could have hoped for. I now feel like I won't be lost when/if I ever have any more computer problems. Gregg was able to help me see all my data and when my hard drive actually croaked in front of us he went the extra mile and spent more time investigating the external hard drive I had. Just to make sure all was completely well. After thinking I had lost all my writing I could not believe things turned out the way they did. Total success! I recommend Gregg Steiner 100%. Hopefully this doesn't sound over the top but I think everyone knows the feeling of thinking you've lost invaluable data and then to be told it is gone and then to have someone recover it! I'm very grateful to Gregg! After thinking I had lost all of my data on a dying hard drive and being told by Staples that it would cost almost $2000 to recover the data I joined Angie's List in order to find a trustworthy capable IT person. I am so relieved and happy to report that I made the perfect choice when I chose Gregg Steiner. Not only did he explain everything to me---he tried many different things in order to retrieve my data and was ultimately successful in doing so! FOR $95.00! I am NOT computer savvy so I will be relying on Gregg in the future for all my computer needs. He even helped me transfer data from an old hard drive I had in order to make sure I had all the data I could recover.

- Amy Shouse

Gregg came to our house and discussed our needs with respect to our computer issues. He made recommendations as to what would work best for us. He went to the MAC store and picked out our new MAC, brought it home and installed it, set up all our equipment and got things working. Referred him to my mother in law who also used his services. He was great and we would use him again for any technical concern we might have. Gregg helped us set up a new MAC. He went and got it at the store, hooked it up, fixed up our Wi-Fi and got things moving. He also gave us other technical advice related to our TV's. He was very cordial and professional and we referred him to our in-laws.

- Nancy Friedman

They are very friendly and never say no to anything. If they don’t know anything, they ensure to find the answer and keep you informed. I like their services and will use the same in future.

- Nish Jairazbhoy

Gregg was personable on the phone, dependable in that, when held up in traffic, he called to let me know he was on his way, and reasonably priced for such fine service. I highly recommend him to anyone with software or hardware problems.

- Donald Cohen

Gregg was delayed due to a complex job with another customer, so we rescheduled our appointment for later in the day. He was casual, easy-going, and helpful in determining the steps to take to rectify our computer problems. He recommended steps that we could take by ourselves to avoid paying him to do the same. He also gave advice on home theater and wifi setup for future consideration. All in all, it was a pleasurable and successful interaction.

- Brad Fuller

Called GadgetSOS and Gregg came over that day and took the computer. He said he'd let me know what was wrong with it the next day which he did. The hard drive was fried but they were able to save all my files and most of my programs. He said he'd meet me at the Apple Store and help me pick out a new mac. Then took it back to his shop and loaded all my information on it the same day and brought it back to my house and helped me set it up. Totally worth every penny and very nice guy.

- Hilary Six

The story began the Saturday before which was March 26. I had a total computer disaster. I called GadgetSOS, and Gregg came to my house which was way out of the way to assist me. After, taking apart my old dysfunctional computer, Gregg set up my net book so I could go on line and print for a project I was doing. I was given information about possible choices for a new system, and we agreed to set a time to set up the new system when I had the new computer. Gregg showed up exactly at 10 o'clock on the 2nd to finish our business.

- Susan Fein

Great first experience and without any hassle! I called Gregg and set up an appt. for the following day. He was on time and very professional. He stuck to his estimated price and best of all, our computers were up and running w/in a short time. I appreciated his professional and low key demeanor and would definitely use his services again in the future.

- Wendy Thomas 

Toshiba laptop is only two and half years old. I had never had any problems with it until recently, when I got a malware infection (computer virus). Of course, I panicked. Luckily, someone told me about GadgetSOS. The virus was so sophisticated, according to Corey, (the GadgetSOS technician who turned out to be a lifesaver ) that it could have easily fooled anyone into thinking it was part of my computer's security program. It looked very authentic. To me, this kind of malware infection was as deceiving as a GMO food product, and its design and function made it nearly impossible to tell fact from fiction. Unfortunately it was quite real. I quickly learned my system was infected with at least seven different viruses. Thankfully, I was working with a very talented professional. Corey explained that malware infections are quite common and potentially destructive in nature and their origins are difficult to pinpoint. Rather than leaving me with a fatalistic impression of the future of current technology, he provided me with practical and hands-on preventative information. With an upbeat and down-to-earth style, Corey also said this could have happened to even the most seasoned of techies among us. After the hour or so it took to correct and restore my computer to factory quality functioning, he worked "off the clock" and showed me how to back-up my computer. He also downloaded a malware protection program, which he said was part of the overall service. The entire cost was only $85.00 with my member discount! Without a doubt, I would definitely use this company again, and I would happily refer friends and family as well.

- Terry Snyder

After contacting Gregg at GadgetSOS, he responded quickly and we set a time for him to check out my computer problem. Some troubleshooting was required so he took my computer and shortly called back to let me know it did not need a fan as I had assumed. They researched with the manufacturer on possible fixes, cleaned the interior of the box, tweaked some settings and returned a silent computer to me. I appreciated that they did not try to sell me something I did not need and they explained exactly what was going on so I could understand it. From start to finish it was an excellent experience and I'd happily recommend their services to others. I've been tolerating a very noisy computer fan for a long time. Gregg and Corey diagnosed the problem, did some trouble shooting and returned my computer the same day with a nearly silent fan. I figured the fan would have to be replaced. In fact it did not so that saved me a few dollars. Corey cleaned the innards of my computer, tweaked some settings and it's all good. I was charged for one hour of their time. A terrific investment from my point of view.

- Denise Wakeman

My mother-in-law got a malware infection. The technician came to her house, diagnosed the problem, but said it would likely cost the purchase price of a new computer to completely disinfect the computer. However, in the hour service call he did a partial disinfection to get her up and running while we spec and purchase a new computer. He also made good recommendation for using no-cost, Microsoft, tools to prevent future infections.

- Charles Dolan

After purchasing the deal, I called the Gadget Guru on 11/08/2010 to set up an appointment. At that time I was told that they would have to speak with Angie's List before they'd be able to schedule an appointment. Since then, I have heard nothing. I've left two voicemails with the company, and have received no response. I would consider working with them in future if someone reached out to me. I got my computer to them and it was tuned up in about 3 hours time. It now works much better.

- Mike Cortrite

He has been very reasonable. He is well informed, patient, and always polite.

- Stephanie Rothman

It went as well as could be expected and I would hire him again. Over all I saved myself 

$150 to $200 dollars. The Mac Store wanted $350 to do the same job.

- Jonathan Posell

Very good. My computer crashed and luckily there was a backup hard drive within the computer. The Gadget Guru was able to recover the info and transfer it to the new computer. He gave me some brief training on use of the new computer and added some website tutorials that have been helpful when needed. The Guru said to call him if I needed additional help. So far that hasn't been the case. I would recommend him to anyone who asks for computer help.

- Diana Murphy

Gregg showed up a couple of hours after I called him. I had been trying to figure out how to deal with two very remote locations of computers in my house. He made a couple of trips to the electronics store, returned and set them up. They both get excellent connectivity now. At the last minute I also asked him to set up my son's email account which had been bedeviling me (Time Warner Cable peculiarities) It took him some time to set it up, ,but he only charged me for the original service we had agreed on. He is friendly, professional, knows what he's doing and seems almost reluctant to charge what he's worth. He also told me he does work on websites which I will definitely use him for in the future. All in all a real find. Can't recommend him highly enough.

- Lloyd Sherr

Gregg is a real professional, did everything in a timely manner, and exactly as we wished. 

He was polite and informative, and quite likable. Excellent value, and we will employ his

services again.

- Don Suggs

Gregg responded to my request the same day I contacted him. He was punctual and gave me a price break for the service. We will definitely use him again! Gregg immediately diagnosed that some sort of virus was the cause for the PC not functioning and worked his guru magic to fix it!

- Debbie Thomas

Gregg is like having my genius brother coming over and fixing my computer. I usually have my brother fix things for me but since he doesn't live close to me now. I have used that "geek" company in the past....they were terrible and expensive! So when I decided to try Gregg (Your Gadget Guru), I was pleasantly surprised on how quickly he responded to my call and booked an appt. right away. He trouble shot my screen problems and then came over again to work on my slow computer speed. He purchased a back up to store my pictures to free up computer space and got me up and running! I was so happy with his service and his professionalism. Gregg also checked my daughter's laptop to make sure her settings were all correct. He is going to assist me in making my next computer purchase when my PC dies (which may be soon!). If you don't have a genius brother close by to help you....Gregg is the answer to your computer/internet problems and solutions!

- Ingrid Zelinger

My friend recommended the guru when my laptop suddenly crashed one morning. I've never had a great experience with tech services - either I spend hours on the phone with someone I can't understand or have to leave my computer somewhere only to get it back a week later not fixed after shelling out a lot of money. Your Gadget Guru was able to clean my entire lap top and make it brand new. He also helped me pick out a new lap top that suits my job and life style and saved me a good amount on it. He was also helpful with any follow up questions I had. Overall, he made a usually stressful experience smooth and worry free.

- Adrian Lipsztein

Gregg (Your Gadget Guru) is BEYOND GREAT and a total lifesaver! I emailed Gregg at 9 am on Sunday morning (since it was early for a Sunday) and he responded within an hour. We made an appointment for the next day (Monday) and he arrived on time, was extremely professional and knowledgeable. My laptop was fixed in a hour - all virus and malware attack removed. Gregg also showed me the new virus/malware programs he installed, how to use them and also made some general recommendations. I have been fortunate that for many years I have a friend who usually works on my computers, but he is so busy these days that I have to wait months for him to make time to come over. I am delighted and so relieved to have found Gregg because I now have someone I can call and he will be "right over"! I will be telling all my friends (both personal and business associates) about Gregg! He has a wonderful personality and demeanor too...he put me at total ease and I felt immediate confidence that I was in good hands. For me, any computer issue is a daunting and stressful experience. I feel really good knowing I have found someone who is dependable, has reasonable pricing and obviously very good at what he does! Thank you Gregg!!!!!

- Nicole Erickson

Gregg came out the next day from my email, and it was Veterans Day. He called when he was running late. He kept his appointment, even though it was in the evening. He reconnected the wireless internet and talked with the AT and T technical support in India. He was done in a an hour and he was professional, polite and very competent.

- Margaret Turrill

Gregg Steiner of YourGadgetGuru.com came to my office and literally saved me. Not only did he repair issues with some of my office equipment, but he also assisted me in purchasing a new computer. And he digitized my office linking up my computer, fax, stereo system and television. Now I have wireless printing and can print from anywhere in the house. My music is being broadcast from my stereo throughout the home office and house. He mounted televisions in my office for my entertainment work (screenings, etc) and I can use it as a large monitor for client meetings. He is a genius. Was on budget and his timing was perfect. Quick response. Even helped me with a few follow up calls when I needed his help! Highly recommend.

- Jeremy Broekman

It all went wonderfully. Gregg showed up right on time for every appointment. When something he had set up wasn't quite what I wanted, he quickly redid it to my satisfaction. He was always readily accessible by phone, and answered my calls right away. He took the time to explain both my new computer system and my new sound system, and I am delighted with them both. I was always very comfortable having Gregg in my home - I actually had him come in and do some work on a couple of occasions when wasn't home, as I felt he was completely trustworthy. I will definitely use Your Gadget Guru again in the future, and I highly recommend him to others needed technology help in their home or office. Thank you, Gregg! THANK YOU. Gregg provided several services for me, all of which were done in a very professional fashion.

My laptop, which was very old, had broken, and I needed a new system. He assessed my needs, and and set me up with a great new system, which is very user friendly (I'm somewhat computer illiterate!).

I also needed a new system in my home. Gregg helped me find a system that works for me, and set it up in a timely fashion. I now have great sound in my home, including surround sound for my television.

All of the systems Gregg installed for me were reasonably priced - he worked within my budget - and fit my lifestyle perfectly.

- Teri Engelberg